Privacy Policy

Last updated: October 2025

Wentworth Protection Limited (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information in line with the UK GDPR, Data Protection Act 2018, and other applicable laws.

1. Who we are

Wentworth Protection Limited
44a High Street, Addlestone, England, KT15 1TR
Email: contact@wentworthprotection.co.uk

We are the data controller of your personal data.

2. What data we collect

When you use our website or contact us, we may collect the following personal data:

  • Name

  • Phone number

  • Address

  • Email address (if provided in communications)

We do not collect special category (sensitive) data.

3. How we collect your data

We collect information directly from you when you:

  • Complete our contact or quote request forms

  • Communicate with us via WhatsApp, email, or phone

  • Use our online quote generator tool

  • Provide details during calls or in writing

We also automatically collect certain information through cookies and tracking technologies (see section 8).

4. How we use your data

We use your data for the following purposes:

  • To provide quotes and deliver our services

  • To arrange and complete installations

  • To communicate with you about your enquiry or order

  • To process payments (via Stripe and QuickBooks)

  • To meet legal, tax, and accounting obligations

  • For marketing, including remarketing and retargeting via Google Ads and Facebook/Meta

We will never sell your personal data to third parties.

5. Sharing your data

We may share your information with:

  • Our installation teams and subcontractors, strictly for the purpose of completing your service

  • Payment providers (Stripe, QuickBooks)

  • IT and analytics providers (Google Analytics 4, Facebook/Meta, PPC tracking)

All third parties are required to protect your data and use it only as instructed.

6. How long we keep your data

We keep your personal data only as long as necessary:

  • For the duration of your enquiry and service

  • For a minimum period required for legal, tax, and audit purposes (typically 6 years for financial records)

  • After this, data is securely deleted or anonymised

7. Your rights

Under the UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of your data

  • Request deletion of your data

  • Object to or restrict how we use your data

  • Request data portability

You may exercise your rights at any time by contacting us at contact@wentworthprotection.co.uk.

If you are not satisfied, you may also complain to the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.

8. Cookies and tracking

We use cookies and tracking technologies for:

  • Website analytics (Google Analytics 4)

  • Advertising and remarketing (Google Ads, Facebook/Meta Pixel)

You can control or disable cookies via your browser settings. If required, we may also display a cookie consent banner on our site.

9. International transfers

Some of our third-party providers (e.g., Google, Meta) may transfer your data outside the UK/EEA. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

10. Children’s privacy

Our services are intended for adults. We do not knowingly collect data from individuals under 18.

11. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last revised” date.