Warranty and aftercare

Every bollard we fit is covered for 12 months. If something goes wrong, tell us first and we’ll take it from there.

We aim to reply within 3 working days.

Which bollard do you have?

If something goes wrong

Many problems are sorted with a quick tip, without a visit.

  1. 1

    Tell us

    Email or call with a short video of the problem.

  2. 2

    We take a look

    We reply within 3 working days, and you’ll know any cost before a visit.

  3. 3

    We arrange the fix

    Covered faults are put right free. Your guide explains each step for your bollard.

If your car is stolen

If a thief breaks through your Wentworth bollard to take your car, the Wentworth Gold Guarantee refunds your installation in full.

How it works →

Need help? Tell us first.

Send a short video of the problem if you can. We aim to reply within 3 working days.

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